1. Information we collect

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Account information: your email address, display name, and an encrypted password hash (managed by Google Firebase Authentication).

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Location data: your device’s GPS location is recorded continuously while a trip is being tracked. The App also passively centres the map on your location while the Track or Map screen is open. If you enable Auto Tracking, the App monitors your location in the background to automatically detect when a journey has started or ended, even when the App is not open. Location is collected only when you have granted permission.

 

Trip data: each saved trip contains a route polyline (a series of GPS coordinates), start/end timestamps, the trip's category (Business / Commuting / Private), distance, duration, your typed trip purpose, and reverse-geocoded start and end addresses.

 

Profile preferences: vehicle type, distance unit, current odometer reading, and prior business miles you have entered.

 

2. How we use your data

We use this data only to provide the App’s features: recording trips (including automatically detecting journeys when Auto Tracking is enabled), calculating mileage allowances, generating PDF reports, and displaying your trip history. We do not sell your data, share it with advertisers, or use it for advertising or profiling.

 

3. Where your data is stored

Your data is stored in Google Firebase (Firestore for trip and profile data, Firebase Authentication for credentials). Firebase data centres are operated by Google LLC and may be located outside the United Kingdom, including in the United States. International transfers are protected by Google's Standard Contractual Clauses.

 

4. How long we keep it

We retain your account and trip data for as long as your account exists. If you delete your account, we will delete your trip data and profile from Firestore within 30 days, except where we are required to retain certain records by law.

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5. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request erasure of your data ("right to be forgotten").

• Request a portable copy of your data.

• Object to or restrict our processing.

• Withdraw consent at any time (for example, by revoking location permission in your device settings).

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email support@totaltelematics.co.uk

 

6. Permissions we request

Foreground location: required to record GPS routes during a trip and to centre the map on your current location.
 

Background location (iOS and Android, optional): required if you enable Auto Tracking. The App uses background location to automatically detect when a journey has started or ended, even when the App is not open or in use. On iOS, you will be asked to select “Always Allow” for location. On Android, you must grant “Allow all the time” permission. You can disable Auto Tracking in Settings at any time, which will stop background location use.
 

You can revoke any permission at any time in your device’s Settings. Revoking location permission will disable trip recording and Auto Tracking.

 

7. Cookies and analytics

The App does not use cookies. We do not currently use third-party analytics, tracking SDKs, or advertising identifiers. If this changes in future, we will update this Policy and request your consent where required.

 

8. Children

MyMiles is not intended for, and is not knowingly used by, anyone under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us at support@totaltelematics.co.uk and we will delete it.

 

9. Security

We rely on Google Firebase's industry-standard security measures, including encryption in transit (HTTPS) and at rest. No system is perfectly secure; you remain responsible for keeping your account password confidential.

 

10. Changes to this Policy

We may update this Privacy Policy. Significant changes will be notified within the App. The "last updated" date at the top reflects the most recent revision.

 

11. Contact

For privacy questions or to exercise your rights, email support@totaltelematics.co.uk